Policy · Regulation · Systems Change
Healthcare Regulatory Reform
A suite of healthcare regulatory changes, built on rigorous business cases and delivered without losing sight of the people affected by them.
The Challenge
Existing healthcare regulation needed reform: processes were costly and, in places, out of step with the level of protection and quality of care they were meant to guarantee. Any reform had to hold up to scrutiny from regulators, clinicians and the public alike.
My Role
I applied agile change delivery methodology — including Prosci and ADKAR — to drive the reform through the civil service, producing the business cases and policy proposals that made the case for change, alongside stakeholder analyses, communication plans and risk assessments.
The same problem-solving approach carried into related work in this role, including compensation schemes that provided financial redress to individuals harmed by vaccines, which saved a further £5 million in litigation costs for the government.
My Approach
Rigour on paper, judgement in the room.
Diagnose the Case for Change
Worked with stakeholders and research communities to produce data-driven evidence for reform.
Build the Business Case
Wrote the policy proposals and business cases needed to secure sign-off, condensing complex regulation into accessible, persuasive arguments.
Consult & Assess Risk
Ran stakeholder analysis and risk assessments to pressure-test the proposed changes before implementation.
Implement
Applied project management methodology to deliver the reform on time and to plan.
Evaluate
Measured outcomes and reported return on investment back to sponsors.
The Impact
The reform achieved a £10 million cost-saving while improving the quality and consistency of regulation.
What I Learned
Good regulatory reform is a discipline of business cases, stakeholder analysis and risk assessment — but the numbers only land if the people affected understand and trust the reasoning behind them.
This project taught me to hold rigour and pragmatism together: to make the evidence-based case for change while staying alert to the real-world impact on the people the regulation exists to protect.
Skills Demonstrated